The Best WordPress Support Service for your business

WordPress

Website Management

WordPress Support,
Customization & Maintenance

Comprehensive support for your WordPress website, no matter where it’s hosted or who built it.


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- See Pricing Plans -
I’m having trouble with our Yoast Plugin. It doesn’t seem to be sending the right info to Google.
How frustrating. I believe I see the problem and we will have it fixed within 20 minutes for you.
Fantastic! Thank you so much.

Focus on your business.
Let us take care of your website


Leave the technology and development issues to us. Allow our experts to back up, update, and monitor your website’s security while you focus on running your business. Make it easy with WPHelp.Center and begin your WordPress support today.

1

Sign Up to WPHC

Choose your plan and submit your website details to get started

2

Meet Your Team

Get introduced to your dedicated account rep and developers

3

Plan and Schedule New Work

We will work with you to get any backlogs of fixes or improvements quickly scheduled and completed

4

Optimize & Maintain

Behind the scenes your new team will ensure your site is updated, secure and running smoothly

What We Do


Wordpress Support

Peace of Mind


We’ll be monitoring the uptime of your site all day, every date, throughout the year.


From backups to updates, we handle it all:

Performance optimization
Plugin & Core Updates
Malware removal
Automated backups
Security audit and monitoring

Website Design & Development

Remove Roadblocks


Free your team from website support and development.


We offer a variety of design and development services including:

Content and layout updates
New pages or landing pages
Web site Redesigns
Custom functionality
Custom WordPress themes
Custom functionality and WordPress plugins
3rd party API integrations
eCommerce solutions

Website Operations

Save your Budget


Our affordable service pays for itself in the first quarter. Our streamlined development processes result in more work, done faster at a lower cost.


Dedicated Development Teams
Ecosystem Optimization
Service Provider Relationship Management

Scale to Meet Any Challenge

Larger project? No problem.


WPHelp Center is not just for small projects, but also delivers on larger, long-term or ongoing projects. We can even help provide additional project strategy, planning, and ongoing management.


 

Seamlessly integrate with your business

Our partnership with Mercury is a key component of our digital strategy and website support. They’re knowledgeable, genuine and have a strong pulse on our business and what we’re all about.”
Hellai Sherzoi
Director of Marketing, Appen
– Learn More testimonials –

#1 Rated WordPress Support Service

Our customers love us




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Our Team Knows Your Tech

We partner with, know, and use the same hosting companies, plugins, and themes that you rely on. That’s what makes us the leading experts on your maintenance needs.

From e-commerce to marketing automation to CRMs, our knowledgeable support technicians are here for you.

Some of our Services

Implementation & Support

After signing up, we’ll install a support button on your WordPress website. When you have a question or need a repair, just click the button and one of our team members will respond shortly.

Prompt Responses & Unlimited User Support

We’re Here 24-7

Our dedicated team of WordPress expects and support technicians are available to help you get any job done, every step of the way.

Personal Account Manager

A Single Point of Contact

After registration you’ll meet with your personal account manager who will be your permanent front line contact. They will get to know your business and provide you with website help and insights.

Multiple Avenues of Contact

Website, Email, Chat, and Phone

We’re always easy to get a hold of through any one of our multiple support channels.

Team Meeting Participation

We’re happy to work hand in hand with your internal development teams and participate in the daily standup meetings with our enterprise customers.

Implementation & Support

After signing up, we’ll install a support button on your WordPress website. When you have a question or need a repair, just click the button and one of our team members will respond shortly.
Prompt Responses & Unlimited User Support

Prompt Responses & Unlimited User Support

We’re Here 24-7

Our dedicated team of WordPress experts and support technicians are available to help you get any job done, every step of the way.

Personal Account Manager

A Single Point of Contact

After registration you’ll meet with your personal account manager who will be your permanent front line contact. They will get to know your business and provide you with website help and insights.

Multiple Avenues of Contact

Website, Email, Chat, and Phone

We’re always easy to get a hold of through any one of our multiple support channels.

Team Meeting Participation

We’re happy to work hand in hand with your internal development teams, and participate in the daily standup meetings with our enterprise customers.

Choose a Plan That’s Right for Your Business

WordPress Support Pricing Plans

Monthly
Yearly
Yearly is 2 Months Free!
Standard
$
249
/ mo
Start-ups or entrepreneurs just starting out
CUSTOM DEVELOPMENT

2 Hours

/ Month
RESPONSE TIME

12

Hours
Professional
$
449
/ mo
Busy small businesses with no IT support
CUSTOM DEVELOPMENT

4 Hours

/ Month
RESPONSE TIME

6

Hours
Enterprise
Call for Details
High-level of customer support and service

CUSTOM DEVELOPMENT

Dedicated

Development Teams
RESPONSE TIME

Dedicated

Teams
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Try WPHelp for 15 days money back guarantee

We know trying a new service can be scay, that’s why we want to make this 100% risk-free for you and your company.

get started

Included in Every Plan


Support Services

  • E-Mail and Web
  • Chat Support Access
  • Phone Support Access
  • Client Team Meeting Participation

Website Maintenance

  • Managed WordPress Updates
  • Security & Performance Monitoring
  • Unlimited WordPress Diagnostics
  • Uptime Monitoring
  • SPAM & Revisions Cleanup
  • Security Monitoring & Cleanup
  • Plugin & Theme Updates
  • Secure Offsite Backups
  • Performance Optimization
  • Seach Engine Optimization
  • Service Provider Relationship
    Management
FREQUENTLY ASKED QUESTIONS
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Technical Questions

How easy is it to get FullStory up and running on my site?
We’ve partnered with Sucuri to provide you realtime server-level scanning and malware detection. In the rare occasion a customer gets hacked, we clean up the hack in a hurry.

How do I figure out how many sessions I need?
Our backups are battle-tested. All site backups are shipped to remote iron-clad encrypted servers at AWS. Even if your web host explodes, we’ll get you back online.

How do I figure out what SLA I need?
The latest WordPress updates tested and installed on your site with the utmost care. We always ensure that you’re running the latest, most secure software, void of compatibility issues.

Account / Billing

Unmatched Customer Service
When you work with us you’ll get speedy support from a North American crew of WordPress experts, and we’ll always exceed your expectations. Guaranteed.

What’s your cancellation policy?
We believe in empowering our clients. With the help of fantastic instructional videos from WP101, we put professional WordPress training right in your WordPress dashboard.

Server Operations & Relationship Management
Site review
Performance Review
WPHelp.Center Knowledge Base